NST generally dispatches all packages from Germany and/or England. We plan to dispatch within 24hrs of receiving your order. Unless stipulated that dispatch costs are included in the displayed price of an article, dispatch costs will be calculated at checkout, and depend on the weight and include packing. Air Mail dispatch is used to most destinations.

Returns Policy

At NST we want to you to be happy with your purchases and hopefully keep coming back for more. Therefore, if you are not completely satisfied with any item, we will refund the purchase price, upon return of the items purchased in the same condition as dispatched. Please contact us within 10 days of receiving your goods to arrange a full refund. You do not even need to tell us why if you do not want to. Refunds will be made within 30 days of receiving the returned goods and will be made by the same method that you made your original payment. We strongly recommend that returned goods are sent by special delivery with the appropriate insurance cover as they will only be deemed returned when signed for by us. This guarantee does not affect your statutory rights as a consumer.